Customer Habitat Management

Successful customer strategies ensure taking care of every element of a customer’s habitat through initiatives designed around data driven insights.

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Customer Lifecycle Management

A data driven customer management program to maximize the return on investment on customer acquisition and management.

Acquistion

Prospect Scoring

Scorecard based lead management for a more focused acquisition strategy

Serve & Grow

Customer Segmentation

Behavior based segments and segment-based customer management

Cross Sell and Upsell

Boost sales through predictive models for cross sell and upsell

Market Basket Analysis

Machine learning based initiatives to push higher margin products, stock clearance etc.

Retain

Attrition Management: 

Data based identification of customers at risk of attrition and proactive churn management

Customer Loyalty Program

We help our clients design and run Customer Loyalty programs with three key objectives in mind

Build a stronger bond

Understand customer lifestyle and participate in order to create a bond

Optimize Campaigns

Use the understanding of customer preferences and behavior to design and run more effective campaign by selecting the most responsive medium and time

Monteize the bond

Utilize the data from the loyalty program to run a customer lifecycle management program to monetize the bond

Sales Mangement

We support our clients in realizing their market potential by addressing:

Target and incentive Planning

Design data driven incentive plans to meet the strategic sales objectives and optimize growth ambitions

Data Analytics  and market research support for lead management

Support clients in lead generation, qualification, and prioritization for higher conversion rates.

Distribution Management

Channel Management

We help in Analytics and Machine Learning driven channel lifecycle management to maximize the lifetime returns from our channel partners. To get a free demo of our product Channel Manager®  Click here >>

Optimization of distribution channel

We can help you maximize customer reach with optimal distribution network through data analytics initiatives. Get a free session with our Problem Solvers . Click here>>

Marketing Management

We have helped our clients develop winning strategies by addressing issues around:

  • Price Optimization
  • Marketing Mix optimization
  • Promotion Strategy and Effectiveness
  • Online marketing effectiveness

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After Sales Management

Predictive maintenance

Predictive maintenance helps understand the condition of in-service equipment in order to estimate when maintenance should be performed.

This approach promises downtime reduction and cost savings over routine or time-based preventive maintenance, because tasks are performed only when warranted.

Return rate Analysis

Apart from quality control, returns management program can help save money and retain customers by getting items back to the sales floor, making credits available sooner, and getting as much value as possible from unsellable products